A Couple of Interesting YouTube Videos..

Some great viral videos on YouTube!

Enjoy the rest of your Monday!

This is my favorite!

Ha!

How I feel Right Now...

If you are offended by profanity, please divert your eyes!

At work I have been working on all kinds of projects and am learning how to prioritize and how to stay focused - so it's a good thing - and also exhausting!

It is great and I am so glad that I am getting new projects!

It makes the days go by much faster!

I saw this and it made me feel so much better!

image

Does any one else want it to be the end of the day so you can get home and relax for the rest of the weekend?!

20 Things to Avoid in your 20s

One of my most favorite gals (you know who you are) posted this on Facebook and I thought it was amazing and had to share!

Check out the link!

Some of my faves:

A Low Ranking on your priority list

Relying too much on your parents

Grudges

Relying too much on Technology

Wasting your time on romantic relationships that don’t contribute to the person you want to become

Microwaving your food in plastic

Ok... who am I kidding?

I thought they were all perfect!

A Day in the Life: Customer Service Volume 35

This one happened a while ago and I just thought of it and forgot to share

Customer: How much is facebook?

Me: Oh, sir, it is free, all you have to do is go to the site and sign up.

Customer: No, how much is the stock?

ha!

I am sure that I turned bright red (even though it was a phone call!)!

Of course he was calling in regards to the price of the stock...!

What was I thinking?!

Ha!

In my defense...

1) Facebook had just filed papers to IPO, so we didn't know the price of the stock...duh!

2) We just launched a Facebook marketing campaign where if you liked our page you would get $25 off of a home study kit or a workshop - so I thought he wanted to like us and was worried he had to pay to join Facebook

ha!

I don't know where my head was... haha

Happy Wednesday!

Doppelganger ...

I saw the doppelganger post here and had to play along to see who I look like.

So from the blog I went straight to the site and got a little carried away...

Picture 1.

 I get Reese Witherspoon often..

Picture 2.

Really, my best match is Bruce Willis?

And Dwayne Johnson?

Who on earth is Madeline Albright?! She is old...how do I look like here?! 

 Picture 3.

 Picture 4.

Beyonce? Wow!

I don't see it in almost all of these!

ha!

That was fun, even if they were so out of left field! 

Happy Tuesday!

24 Hours in Minneapolis, MN

For work this past weekend I went to Minneapolis, MN for a workshop.

My flight left Friday morning at 8:15am and we landed in MN at 4:45pm (local time) and we left Saturday at 4:45pm and landed back in CA at 9:15pm.

Yes, we were there for exactly 24 hours! 

It was insane!

There were 6 of us on this trip and one of our team got to MN on Thursday night.

We had a layover in Denver and I got my boots cleaned! I was very reluctant, but I gave in and I am very pleased with the results!

Before

After

We landed and we took a taxi to the hotel. Unloaded our stuff and gout the ballroom ready for the workshop on Saturday morning.

We went to dinner at a restaurant called Seven. 

We got dinner and drinks on the roof top next to this beautiful fire.

Our dinner was delicious! It was nice and relaxing!

We headed back to the hotel bar and had a night cap or two ;-) and headed off to bed.

We woke up early the next morning, worked the workshop, packed up our things and left the hotel.

We decided we want to go to the Mall of America and on our way we stopped at a Minneapolis Historic site, the Stone Arch Bridge.

It was so picture-perfect!

After the bridge we headed to the Mall.

This place is unbelievable!

There are over 500 stores in this mall AND there is an amusement park!

There is also a lego land with incredible sculptures!

We ate lunch at Bubba Gumps and then headed to the airport to head home.

My first business trip with my job and I would say it was a fun, success!

I will leave you with the beautiful sunset that I saw on the plane headed from Denver to LA.

Happy Monday to all!

A Day in the Life: Education Services Day 5

So, as you know I work for a newspaper. We have 5-day a week subscriptions and we have 1-day a week subscriptions.

The 1-Day a week subscription is for the Monday paper and it is delivered the Saturday before. (i.e. Monday 4/16 paper was delivered to customers on 4/14 -- most of the time and depending on their delivery route, Saturday is the earliest it would be delivered.

Now, in my new position I process email complaints about people missing papers etc.

Someone submitted a complaint that they missed the Friday, April 13 issue. I looked up his account and found that he is a 1-day a week subscriber, which means he, of course, missed the paper because, well he only gets the Monday paper.

I responded to his email and told him that we couldn't process his request because he is a Monday Special Subscriber only and this is the response I got (verbatim)

"The Monday special edition comes out on Friday night and is delivered on Saturday. Are you brain-dead? Change the request and give me credit for the Monday edition, please. "

WHAT?

Am I brain dead?

Really?

THAT was unnecessary!

I had to wait a moment, or 10 before I could reply to his email to make sure that I didn't get myself fired.

How rude!

A Day in the Life: Customer Service Volume 34

Customer: I'm on the website, and it says that I need to sign in to access?

Me: Did you log in?

Customer: No.

Me: If it is telling you to sign in, you need to sign in.

Customer: Oh, ok. Well I am always already signed in?

Me: I understand, I am not sure what happened on your computer, but all you need to do is sign in.

Customer: oh, oh! Thanks for your help!

So, you are telling me that you waited on hold for 8 minutes for me to tell you to do something that the computer actually told you to before you called me?

And you didn't even troubleshoot?

Sheesh!