A Day in the Life: Customer Service Volume 12

I got a creepy caller....

Me: {Introduced myself & the company}

Customer: "La Tache? That is a really pretty name..."

Me: Thank you, how can I help you today?

The customer had some questions that I couldn't answer and he wasn't a subscriber, so I told him to call back.

Customer: How much do you spend on advertising and marketing?

Me: Honestly, I am not sure, probably a lot...

He asked me a few more questions...

Customer: So, La Tache, how old are you?

Me: Um, how old do you think I am? {I didn't ask in a flirty way at all - I didn't want to tell him!}

Customer: Well, when you answered the phone - you have a very nice, sweet and young voice but when I asked you about how much you spend on your advertising and you got annoyed, your annoyed voice sounds very motherly and mature, so, um...Maybe 26?

Me: Good guess. Have a nice day! Bye!

What a creeper!

Fortunately that is the only creeper I've gotten so far, aside from the heavy breathers....ha!!

I hope you all are having a great day!

Science Lesson

This is what was in my lunch yesterday...

You learn something new every day ;-)

{I hate to say that I didn't even see this...

I got home and Rich asked me how my "flash card" was

And I looked at him, very, confused

I headed straight to my lunch bag and there it was!

I feel terrible....

lets just say I am going to turn my lunch bag inside out from now on so I don't miss anything!}

Thanksgiving Recap

On Wednesday Night we prepped 

We Chopped, Diced & Sliced

Took out the China

Set the Table

Picked up around the house

Cleaned the house

Roasted Chestnuts!

Chestnuts roasting in an oven...we don't have a place for a fire...

Set the tables with our lovely China! Excuse the used up candle sticks!

Our Super full fridge!

The topping to the yams on the left, the chestnuts on the right 

On Thursday Morning we got up, Rich took our friends to the airport and I made the stuffing.

Rich got back and we got the turkey all ready

Rich taking out the neck & giblets...just saying that makes it sound soo gross...

I really didn't cook very much in advance...

I didn't want anything to be cold or taste 'reheated'

Most of the food was prepared before hand and then popped into the oven at the last minute

So the last part of the preparation and cooking {about last 2 hours} before dinner was served was super busy!

The turkey was beautiful! All 9lbs of it...

from left to right: turkey, gravy, cranberry sauce, stuffing, yams!

 When we were getting out all of our china the night before Thanksgiving we came to find out that we never got a gravy boat...

So we used the creamer dish... ha!

Rich did an awesome job carving the turkey!

Sooo tasty!

These: I would absolutely make these again!

Yummy! That provided like 5 nights of leftovers...ha!

Our beautiful China...

Overall, Thanksgiving was great!

I set off the smoke alarm once because when I was basting the turkey, I may have spilled a little bit in the oven... ha!

It was hilarious because we heard like 5 other alarms go off as we sat down and ate dinner!

Gotta love overly sensitive alarms in huge university owned apartment buildings...

I hope you all had a Happy Happy Thanksgiving!

The Artist Trailer

How classy is this?

If only we could dress like this again...

Gorgeous!

Blog Makeover & 25 Facts about me!

Hello Blog Makeover! 

Thank you Brea from Utterly Chaotic Designs

Linking up with Erin over at Living in Yellow

one.
I am terrified of  being alone in public bathrooms...I think they are the perfect scary movie location and I don't want to be part of that...

two.
This is my first Thanksgiving without my mom - and I'm nervous

three.
I can touch my nose with my tongue

four.
I think that baths are romantic

five.
I find my husband to be the most attractive man - I fell in love with his smile before I even met him

six.
I love to wear high heel shoes

seven.
I turn into a little girl around my grampie {grandpa} and I am 24!

eight.
I would do anything for any one of my friends

nine.
I don't really like to drive, but I'd rather be the driver than the passenger

ten.
I don't like to run, and I want to run a marathon next summer

eleven.
I love pickles...I could eat them all day, every day

twelve.
I secretly hope my husband gets into Law School on the East Coast so we can experience something new

thirteen.
I was in a sorority in college, and I am proud of it

fourteen.
I hate being in the dark

fifteen.
I love to shop, and recently, the closest I have come to shopping is at the grocery store

sixteen.
I never know what to get my dad for his birthday and I never know what to get my parents for Christmas

seventeen.
I am addicted to chap stick

eighteen.
I love my job. I may have crazy people and some funny stories. After all of that is said and done, the nice customers make waking up in the morning worth it

nineteen.
I don't like to eat Italian food at restaurants - it never tastes the way my Italian family makes it

twenty.
My thought process: the more the merrier

twenty-one.
I want to work with a non-profit organization

twenty-two.
I studied Marketing in College, I wish I was in more of a Marketing role now

twenty-three.
I want to live in a foreign country

twenty-four.
I want to learn the stock market and how to invest successfully

twenty-five.

I am positive, optimistic and I love to smile!

Happy Thanksgiving to All!

Thanksgiving Feast!

Can you believe that Thanksgiving is tomorrow?!

This is my first Thanksgiving without my mom :-( 

I know that I will miss her and I also know that I am so excited to celebrate my first holiday as a wife with my handsome husband!

This day could not be any slower...

I just want to get home and start roasting chestnuts, pealing yams and chopping and dicing veggies!

Our Thanksgiving Dinner Menu:

Cranberry & Orange Relish

None for Rich of course...the fruit hater...

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Herb Butter Roast Turkey

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Focaccia Stuffing with Sausage & Chestnuts

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Hard Cider Gravy

{using white wine}

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Sweet Potatoes with Pecans and Parmesan

{we are actually using yams, not sweet potatoes...}

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Green Beans with Bacon Vinaigrette

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Brie and Chive Biscuits

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I am not in charge of dessert...Rich's cousin is bringing that!

We will drink lots of wine - champagne for me :-) 

And just have a blast!

One of the things I am most excited for....

Using our wedding China! 

Ahh!!

I knew we got it all for a reason! 

:-)

Oh...and spending time with family and friends, too...

A Day in the Life: Customer Service Volume 11

People can be just plain crazy…

Customer: Can you tell me, do you publish your papers on Monday?

Me: Well…may I have your last name and zip code? 

{Basically, most of our papers are delivered Tuesday through Saturday with our “Monday Special” delivered on Saturday. However, if you live in certain areas where we don’t have a lot of carriers the papers can be delayed so I didn’t want to say anything to push this customer over the edge.)

Customer: Answer my question and then I will give you my account information

Me: Ok, so our Monday edition is delivered on Saturday, based on your location, and it gives the information from the market close on Friday.

Customer: Do you publish on Fridays?

Me: Yes, and the information if from the market close on Thursday.

Customer: So why did I not get my paper today?

Me: I don’t know, Sir, I don’t have your account in front of me

So the Customer gives me his information and I pull up his account. I look through it:

Me: You had a two-week trial that expired yesterday, that is why you didn’t get your paper today.

Customer: Well, cancel everything because I wasn’t notified

Me: Ok, have a nice day.

What do you mean you weren't notified?!
ha!

UGH! People are so silly sometimes! 

It's Monday!

I had an interesting weekend...

I got Friday off so I could work on Saturday- I will do this about every 8 weeks unless I take on more shifts to work overtime- it's nice to have the option!

So on Friday, I woke up to take a friend to the airport, got lost on the way home because I was trying to avoid 405 traffic, which in the end I would much rather have done than go an hour out of my driving to Torrence...yes you herd me right...Torrence!

I got back on the right track and went to the store to make Chicken Tikka Masala as requested by my sweet husband and since it was my day off, I wanted to bake! I never bake-I'm not very good at it! I don't like to measure...ha!

I got home, called the insurance company to figure out some bills and then went for a short run.

Came back.

Got to cooking and baking!

This is the marinade for the Chicken Tikka Masala - how gorgeous are all of the colors?!

I made Pumpkin Cream Cookies

Oh my gosh they are so delicious!

{Recipe to come}

On Saturday I had to work, so I went to work.

It was relatively quiet, which was nice!

Saturday night I got home and Rich and I got ready to go to Santa Monica for the tree lighting ceremony.

There were a ton of people! 

We had a lot of fun!

The tree in the Santa Monica Mall before it was lit!

The lit tree!

So pretty!

My Sweet husband and I celebrating our first holiday season together as a married couple :-) 

We went home and watched some Cheers and then went to sleep!

On Sunday we got up and ran errands

I went grocery shopping for Thanksgiving!

It's all happening so fast! This is so surreal!

 This is the epitome of the holiday season is the Williams Sonoma Panettone

It is a little pricey but it is totally worth it!

Cut a slice, butter it, then put it in the toaster oven

Welcome heaven in your mouth!

This morning I had to get ready by candle light because our bathroom light burned out...