A Day in the Life: Customer Service Volume 38

We offer free trials of the news paper and our online products.

We process a lot of trials throughout the day.

Customer: My friends told me I could get a free trial

Me: Absolutely, I will set that up for you, just a moment

Customer: Well do you want me name?

Me: Yes, in just a moment

<pause>

Me: May I have your name

Customer: <Spells his name>

Me: May I have your phone number?

Customer: Well, I am traveling all of the time, so its hard to reach me...

Me: OK...What is your delivery zip code first please?

Customer: Don't you want my address?

Me: I am asking you for your zip code first please.

Customer: Oh, <gives me his zip code>

Me: <asks him for the rest of his address>

Customer: <gives me the rest of his address>

Me: What is your email address?

Customer: It's a work email, so I don't want to give that out because they monitor it

Me: Ok, So your trial will start on <X> date and expire on <X> date

Customer: When will I get the paper?

Me: Like I said, it will start on <X> date

Ok, seriously?!

Why don't you just listen to what I say and answer the questions that I ask...

We obviously need the entire address, so I will ask you for it, when I NEED IT!

Ugh!

Ha!

La Cucaracha

So Rich and I had quite the eventful Saturday night...

We got home from our Saturday night picnic and we decided to make some tea and watch a movie on Netflix.

I lit a bunch of candles and we started the movie.

We are about 20 minutes in to The Pianist (great movie, by the way) and out of the corner of my eye, I see something move on the carpet...

I looked down to the carpet and saw nothing, so I continued to watch the movie, and then I see something move again...

So I tell Rich that there is a bug on the carpet, and it looks huge...

So we turned the lights on and there was a COCKROACH in my living room! About the size of a quarter, so he was pretty decent size...

I about peed my pants....

After we assessed the situation, Rich grabbed a container to try to scoop him up. Rich, of course, missed which sent the cockroach zooming under our TV stand.

(Those things are FAST)

This sent me to jump on to the couch and scream...

Rich grabbed the vacuum up and vacuumed him up, he got him and when we went to empty the vacuum we saw his little legs moving...he DIDNT DIE!

WHAT?!

So, of course, after this whole mess we cleaned the house, at 11pm...hahaha with still the majority of the movie left...

And now I can't stop singing La Cucaracha!

I hope you all had a super weekend, and that your weekend was free of yucky bugs!


*Disclaimer*: We are not dirty, we keep our house very clean, and we don't keep any food out...however, we cannot say the same thing for others in our apartment complex. We think that he found his way into our apartment from someone elses apartment! :-)

A Day in the Life: Education Services Day 7

I worked at a summit (a free workshop) last weekend and came in contact with some interesting experiences...

Do you know what ComCon is?

Ok, so imagine what DomCon is....

Yes, you guessed it...

A Dominatrix Expo...

Yes, at the same hotel we had our summit...

Yes, on the same day...

Yes, at the same time...

I almost died!

Imagine going to a professional work event and having people walking around you in Leather, with fishnets and platform boots carrying whips...and asking you where their seminar was...

wow...

A little laughter to brighten your day!

How freaking funny is this?!

Happy Hump Day!

(Quite a fitting greeting for this image!)

Happy Birthday!

To my very handsome, now 14 year-old, brother!

I am so proud of you!

Make lots of good wishes!!

I love you!

Giraffe Test

There are 4 questions. 

Don't miss one.

1. How do you put a giraffe into a refrigerator?

Stop and think about it and decide on your answer before you look

Correct answer is: Open the refrigerator, put the giraffe in it, and close the door. 

This question tests whether you tend to do simple things in an overly complicated way.

2. How do you put an elephant into a refrigerator?

Did you say, Open the refrigerator, put in the elephant, and close the refrigerator?

Wrong Answer.

Correct Answer: Open the refrigerator, take out the giraffe, put in the elephant and close the door. 

This tests your ability to think through the repercussions of your previous actions..

3. The Lion King is hosting an animal conference. All the animals attend .... Except one. Which animal does not attend?

Correct Answer: The Elephant. The elephant is in the refrigerator. You just put him in there. 

This tests your memory. Okay, even if you did not answer the first three questions correctly, you still have one more chance to show your true abilities.

4. There is a river you must cross but it is used by crocodiles, and you do not have a boat. How do you manage it?

Correct Answer:? You jump into the river and swim across. Have you not been listening? All the crocodiles are attending the Animal Meeting. 

This tests whether you learn quickly from your mistakes.

According to Anderson Consulting Worldwide, around 90% of the Professionals they tested got all  questions wrong, but many preschoolers got several correct answers. Anderson Consulting says this

conclusively proves the theory that most professionals do not have the brains of a four-year-old.

Quite the fun brain teaser on this lovely Wednesday Hump Day!

Thankful Thursday

Today, I link with with the lovely Tracy from Then I Got to Thinking to discuss what I am thankful for.


I just finished reading Half the Sky and wow was it powerful!
I absolutely recommend this book to anyone and everyone! Old, young, man or woman, blue or green!
It is so moving and will make you want to get your butt in to gear about changing the world!

Since I started reading this book, I have had this incredible urge to make a difference, big or small.


"A man goes out on the beach and sees that it is covered with starfish that have washed up in the tide. A little boy is walking along, picking them up and throwing them back into the water. "What are you doing, son?  The man asks. " you see how many starfish there are? You'll never make a difference." The boy paused thoughtfully, and picked up another starfish and threw it into the ocean. 
"It sure made a difference to that one," he said."
Hawaiian parable

Half the Sky Nicholas D Kristof & Sheryl WuDunn


Now, if that passage does not make you want to go out and make a difference in the world, I don't know what will!


I am thankful for the opportunities that I have had throughout my life, due to my parents, my family, my friends and my husband.

These opportunities are countless and priceless and I am a better person for each and every one.

Thank you.


And of course, I am most thankful for my Husband, Love, Partner in Life

our anniversary dinner

Happy Thursday!

Wedding ReCap: Day of the Wedding Part 5

You can catch up on Thursday, Friday, Saturday, Day-Of Part 1, Day-Of Part 2, Day-Of Part 3, Day-Of Part 4!!

Once we were introduced, we went straight in to our first dance!

We danced to Nat King Cole, "When I Fall in Love"

After the first dance we had the first course (salad) and listened to the toasts!

Our cake

MOH Toast

Best Man Toast

What a view of the reception

At the end of the toasts one of my very best friends surprised us with a video where she interviewed our family and guests and asked them questions about us compiling video clips. 

It was extremely special and I will hold that video close to my heart, forever!

(Plus, it will be pretty hard to top at her wedding...we have already started brain storming!)

The video was funny at some parts....!

After the toasts, I danced with my dad. We danced to Stand By Me ~ Ben E. King

After I danced with my dad, Rich danced with his mom to What a Wonderful World ~ Louis Armstrong

We ate dinner and then cut the cake

We promised to be nice ;-)

After we cut the cake, we did the money dance. We danced to Dancing in the Moonlight ~ King Harvet

After the money dance, we opened the floor to everyone to dance!

Love this shot of my dress!

Looks like people were having fun!

Stop making us all look back your pros!

My Alpha Gamm Sisters!

In the midst of dancing we squeezed in the Bouquet and Garter toss

Garter toss

The gorgeous Caitlin caught the bouquet

Garter toss

Where is it?!

Colin caught it!

Then of course, we were put on the spot and asked to make a speech!

Then back to MORE dancing!

We had the BEST time!

We stayed and danced the night away until the last guests left and then we had the town car pick us up and take us back tot he hotel!

We drank champagne, ate yummy chocolate and truffles and talked and laughed the night away!

What a special and magical night!

Wow this was a lot of fun!
I loved reliving this!! How fun!