Mega-Millions

Wt work, we all went in on a pool and bought a bunch of Lotto tickets...

And when I got home, we decided to buy a lotto ticket

Hopefully my chances are high to win!

This is an interesting way to look at winning the Lotto, take a look!

Good Luck to you all!

A Day in the Life: Education Services Day 3

So, I was helping a customer today get on our website.

We needed to do quite a few things to get him set up and at the end of the call he gave me an interesting compliment...

This customer compared me to the McDonald's Drive thru...

Yes, you read right...

He told me that I had amazing patience and that I was perfect...

The exact opposite of the McDonald's Drive thru

I giggled a bit and then told him I would take that as a compliment

He told me that that was how I should take the comment

Customer: "You are the exact opposite, you have patience"

Well, thank you, Sir!

A Day in the Life: Customer Service Volume 30

Wow!

30 Posts!

Whoever thought that I would have so many 

crazy

funny

nice

interesting

stories to tell about my job!

---

We offer a student/professor discount to, well, students and professors.

And the discount is pretty awesome!

It is almost 50% off of the normal sale price - for 1-year at a time {only}

Score!

For everyone!

This man called...

Customer: I want to get the {electronic version of the paper} for my daughter who is a student, what is the rate for a 3-year subscription?

Me: For the {electronic version of the paper} for 3-years it is $569

Customer: And how much would it be for me?

Me: $569

We talked a bit more about the subscription and what he would get with it

blah blah blah

Me: I will need your daughters name and information, what is her name?

Customer: If it is going to be the same price, we can just put it in my name.

We continued about the set up, I collected his payment information and we finished the call.

Um...were your trying to pull a fast one on me, mister?

I think so!

He was trying to get the student rate for himself!

What a cheater!

Miss Representation

I have recently become involved in a non-profit organization.

Tonight I will be volunteering at my first event and I cannot be more excited!

We are an organization that provides support to all women and girls of all ages for their next life stage.

Tonight we are showing a movie called "Miss Representation"

I am so excited!

I watched the trailer and I cannot wait to watch this movie and then discuss it with the middle school and high school girls who will attend.

I am very interested to hear what they have to say.

This is a very powerful topic and it is important to show a documentary like this so we can spread awareness about this issue!

I am so excited!!

A Day in the Life: Customer Service Volume 29

A customer called because he was having difficulty accessing our website.

He started talking and I, misunderstood what he said, so I interrupted him to clarify what he meant.

He whistled at me and said, "is it my turn to talk yet?"

Ok, have any of you been whistled at on the phone?!

It is probably the worst sound...um, ever!

I do know that I was wrong for interrupting, however, I wanted to stop him before he got ahead of me and I would have to make him go back.

I couldn't believe that he did that!

Fortunately, at the end of the call he apologized...

So that was nice, but still...rude!

How Pinteresting

I hate to admit...

I have a pinterest and I do not get it! 

I understand how to do it and all of that..

What I don't get...

What is the point of it?!

Maybe I just am not using it the way I should..

..Any advice?

image

I pretty much live this every day!

I am super positive and friendly and social with everyone I encounter

That doesn't mean that I don't talk to my fair share of silly people :-)
And that I don't want to scream at some of them...
ha!

I hope you all are enjoy your Wednesday and don't live this quote too much!

To Try...

I read an article and was thinking to myself - "I totally say that!"

Don't you love when your actions are affirmed with published support?! 

:-)

 When I was in college, I had a boss of mine tell me that I need to cut the work "try" out of my vocabulary.

Either you do, or you don't

There is no try.

She actually said me:

"To try is an act of nothingness"

Think about it...

When you say you 'tried' to do something...
What does that mean?

Usually, it means, you did it, and it didn't work

{or something like that)

Right?

Everyone should cut the word "try" out of their vocabulary

It really isn't a word that is necessary for us to use

It doesn't spice up our conversations

It doesn't make us sound strong and educated

Next time you catch yourself saying the word "try"

Stop and rethink how you could say the same sentence without it

Baby Steps!

Happy Tuesday!

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Heart Broken: Desperate Housewives Style

I am probably the Desperate Housewives biggest fan

Quite possibly, its only fan...!

I am a die hard! 

I have never missed an episode

I love it!

It is my one show that I watch at its air time!

So we are in the final 4 episodes, of the entire series

And I am really sad!

Spoiler Alert...

If you watch the show and haven't watched last nights episode, stop here!

------

Since we are so close to the end of the entire series they are starting to get crazy with the characters...

So last weeks episode they foreshadowed that someone on the lane was going to die..

My initial reaction, when they kill someone off is "What?! How can you do that?! The show will not go one if they aren't on the show!"

Then I get over it after the "funeral" episode

So at the end of last weeks episode, Mike got shot

Um...

Hello Devastation! 

They are killing Mike?!

Noooooo!!!

You can't kill Mike!

And in last night's episode, it was made official...

They had his funeral

Buried him...

It was real

They killed Mike

And had this whole "Enlightening" episode for all of the characters

(Which makes me excited for the remaining episodes!

And sad it is coming to an end...)

I am not going to lie...

I was tearing up...

No tears actually dropped from my eyes, they were sure close though...

I cannot believe they killed off Mike before the series is over!

His character is/was my favorite!

Does anyone else watch this show?

Was anyone else as devastated as I was/am?!

Am I just crazy?! :-)