A Day in the Life: Customer Service Volume 30

Wow!

30 Posts!

Whoever thought that I would have so many 

crazy

funny

nice

interesting

stories to tell about my job!

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We offer a student/professor discount to, well, students and professors.

And the discount is pretty awesome!

It is almost 50% off of the normal sale price - for 1-year at a time {only}

Score!

For everyone!

This man called...

Customer: I want to get the {electronic version of the paper} for my daughter who is a student, what is the rate for a 3-year subscription?

Me: For the {electronic version of the paper} for 3-years it is $569

Customer: And how much would it be for me?

Me: $569

We talked a bit more about the subscription and what he would get with it

blah blah blah

Me: I will need your daughters name and information, what is her name?

Customer: If it is going to be the same price, we can just put it in my name.

We continued about the set up, I collected his payment information and we finished the call.

Um...were your trying to pull a fast one on me, mister?

I think so!

He was trying to get the student rate for himself!

What a cheater!