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Wednesday, February 29, 2012

There is a Winner in the Blog World

Hey All!


Thank you to all who entered the sneakpeeq giveaway!


(And thank you, also, for the feedback! I really appreciate it!)

Drum Roll Please....

The winner: Francis

Congrats and Expect an email from me!

A Day in the Life: Customer Service Volume 26

This woman called today to tell me that she wanted to have her subscription cancelled and to be refunded because for the last 10 years she has been charged $9.95 every month

What does that even come out to?
$9.95 x 12 = $119.40
$119.40 x 10 = $1194

Really?

How did you not notice this?
And how do you expect to be refunded for 10 years worth of a subscription?

What?!

Friday, February 24, 2012

Happy Happy Birthday!!

Today is a very special day!

Happy Happy Birthday to the Swirthday Boy! (The sweeter birthday boy!)


I am at a loss of words when it comes to this man!

He is amazing and perfect for me in every way!

 Happy 1/4 of a century to you, my sweet sweet love!

I've Been Promoted!

I studied for my test and took it the first time and didn't pass... embarrassing, I know!

So I studied and studied and studied and took the test last week and I passed!!

As of this coming Monday I am being promoted!

Woohoo! 



I am now an Education Specialist and will be working on a new team! 
I will still be answering Customer Service calls, and will be given more responsibility with a different type of calls as well as emails.


I will be shifting gears a little and be handling more education and technical questions.
I am really excited!
I am excited to start something new!
I am excited to learn the system inside and out!
I am excited to use the system for my own benefit!
I am just plain excited!

Happy Friday to All!

Thursday, February 23, 2012

Inquiry

Alright, I don't mean to whine...I am just curious...
So please enlighten me :-)

I posted a giveaway
Free money
No obligation
Free to sign up

I am wondering why only 1 person entered the giveaway so far

Were the "rules" too demanding?
Are you feeling overwhelmed with too many social media sites?
Is sneakpeeq not a site that you want to shop on?
Are you already using sneakpeeq?
Am I being annoying and posting too much about it?

This is my first giveaway so I just want some feed back for the future :-)

Please let me know!
please please please

It does end on Tuesday, Feb 28, so if you are still interested, please check it out!

Thank you and I hope you all had a great Thursday!

Tuesday, February 21, 2012

A Day in the Life: Customer Service Volume 25

Our papers come out with the information from the market close from the day before.
i.e The paper dated for Monday is the information from the markets close on Friday, Tuesday is the info from the market close on Monday etc.

A woman just called to let us know that she didn't get the Tuesday paper.
I asked her if she got a paper on Saturday and she told me that she had.
I explained that since Monday was a holiday, we didn't print a paper with Mondays date, so the Tuesday paper took place of the Monday paper and was delivered on Saturday.

Customer: I don't understand...
Me: What don't you understand?
Customer: How can you predict that far in advance?
Me: What do you mean?
Customer: How do you predict what is going to happen so far in advance; when the paper is printed on Friday for Tuesday?
Me: Ma'am, we don't predict anything.. {and then I went into the whole schpeal above}

The best part about this whole thing is that the customer has been a subscriber since 2008 and is currently on a 3 year subscription!
So this whole time she has just thought was were crystal ball readers of the future..

...how cool would that be...

Check out my giveaway!

Sunday, February 19, 2012

A Game for 2

Good Morning and Happy Sunday!

I am so happy that I don't have to work tomorrow - this three day weekend is much needed!

Last night, Rich and I heated up some left overs, had a beer and watched Cheers (duh!)

When we were finished with dinner and cleaning up, Rich went over to our little game stash and was looking through to see if we had anything fun to play.

He pulls out Uno and tells me he doesn't know how to play...
Um...what?!
So of course we played a hand of Uno and sadly we were quickly board



We then pulled out a game that I have had for a long time, that isn't my favorite: Mad Gab. It wasn't Rich's favorite either, so we only played for a few minutes and put that game right back where it belonged...hidden away, deep in our game box :-)

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So we pulled out a deck of cards and played a few card games, Gin, Speed, Texas Holdem, Black Jack - unfortunately most card games are only fun if you are betting, and we weren't...maybe we need to invest in some poker chips?

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Then we pulled out my all time favorite friends game Loaded Questions and since there was only two of us, we just read the cards and answered the questions - some serious, some not so serious

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We had a great time aside from the fact that we only have fun games for larger groups of people...

Now here is where the blogging world comes in...

We need help!!
Do you know of any games that are fun in a group and fun to play for two???
Even card games that you know?? 
I will look up the directions :-)

I was thinking that maybe we should invest in a Scrabble board and maybe Cribbage 
(I remember I loved that game when I was a kid!)

Rich's birthday is coming up on Friday and I would love to have something fun wrapped for him by then!

What do you think??

Wednesday, February 15, 2012

Half Dome Here We Come!

I am excited to announce that we got a campsite in Yosemite for this summer!

I have a great friend getting married in the close vicinity this summer and since I will need to take a day off of work anyway to get up to the wedding, we decided to make a long weekend out of it!

Half Dome is on my our bucket list so you can only imagine how excited we are!

This morning we spent the surrounding minutes to 7am constantly refreshing the page until the site opened so we could register for a camp site.

Fortunately enough, Rich got through!
(by the time 7am hit and I refreshed my screen, the camp sites I was shooting for were already gone!) 

Unfortunately, we were unable to get passes to hike Half Dome. So we will have to wake up early the day before we want to go, and welp, cross our fingers!

So we are all set for a fun camping trip this summer!

We decided to save our money and do a small, relatively local, trip this year and next year we will do Machu Picchu!

Anyway! I am so excited to finally get to Yosemite and hike Half Dome! I can't wait to see the beautiful views and enjoy how beautiful Mother Nature can be!

I hope you all had a Wonderful Wednesday!