A Day in the Life: Customer Service Volume 17

Sometimes people are just crazy in their heads....

Me: {Introduce myself and company}

Customer: "Why am i getting this paper? who sent it?"

Me: "Does it say {Newspaper Title}?"

Customer: "Yes"

So I asked her for her last name

Customer "Why do you want that?"

I explained that we look up accounts by last name and zip code

Customer: "Well I can tell you we dont have a subscription with you"

Me: "It could be a trial"

Customer: "Well this is a Communist paper"

Me: "Um....ok....?"

Customer: "I better not get this anymore" 

And then she hung up

Well, I can't promise you won't ever get it again if I have none of your information!

This is a Financial Publication....the farthest from a Communist Publication...

Oh man....