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Thursday, September 6, 2012

A Day in the Life: Customer Service Volume 47

Real People, Real Emails

"By not offering phone subscription services throughout the night...you are showing why trickle-down economics can never work. You can staff your subscription services throughout the day, night and weekend with a very small staff to resolve after-hours problems quickly."

It is easier said than done, buddy!

Are you serious?
Yes, lets stay open all night for 1 customer to call us...
You're ridiculous

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