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Tuesday, February 7, 2012

A Day in the Life: Customer Service Volume 23

Customer: "I have a PhD, and I can't even understand your directions"
My Thoughts: "Well, if you are so smart and have a PhD, maybe you should know how to use a computer!?"

Some people are so rude!

He was my longest phone call: 40 minutes!
Not okay!

And I find out that he is a retired dentist...
...hmm...yeah, I ok!

4 comments:

Jessica said...

40 minutes is RIDICULOUS!

Katie said...

#1 Having a PhD does NOT make you an expert in everything - or anything really. Having a doctorate in dentistry doesn't mean you know how to work a computer or follow directions, now does it? People need to get over themselves and not see someone giving them help as an insult.
#2 Old people and computers don't mix.
#3 After 20 minutes I probably would have put the phone down and walked away. You have more patience than I.

Mrs. Mama said...

haha this made me chuckle!

loving your blog! you are GORGEOUS!

Tara said...

hahaha a dentist. all I can think about is how the guys make fun of that one character in the Hangover constantly because he's always saying he's a doctor and he's really (their words) "just a dentist". lol