As an Education Specialist, I also answer email requests.
I came across this gem and couldn't resist sharing
"Message:I bought a new Logitech wireless mouse. I can't type in the chart name. also could not type in the name and address in the above section. I had to use the old mouse and old wireless connector.
What do I do next so I can use the new mouse. The mouse downloaded the new software. I also restarted the computer when the new mouse did not work."
Really?
Why on Earth would I be able to help you with your mouse?
And why is it my problem that you can't type anywhere?
Really?
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